Quantitative User Requirement

Required level of usability to meet identified user needs expressed in terms of effectiveness, efficiency and user satisfaction in a specified context of use.

(CPUX-UR – Curriculum (Version 1.3, June 2016))

Notes:

1. Quantitative user requirements are acceptance criteria for the effectiveness, efficiency and user satisfaction of the interactive system, for example whether users can solve a particular task with the system in an acceptable time or with a specified maximum number of use errors.

2. The elements of a quantitative user requirement

  • The stakeholder who issued the requirement (e.g. employer or legislator)
  • User group(s) concerned who have to fulfil the requirement during use
  • The number or percentage of users who have to fulfil the requirement
  • Object of use (task object (in the user interface), tool)
  • Quantities (e.g. maximum available time, error rate, precision)
  • Special condition(s) of the context of use under which the use takes place

3. Sources of quantitative user requirements

  • Quantitative user needs in the context of use (e.g. “The patient must close his/her eye within 60 seconds in order to have enough moisture on the retina.”)
  • Stakeholders who define acceptance criteria for the usability of an interactive system (e.g. for a usability test)

(CPUX-UR – Curriculum (Version 1.3, June 2016))

Example in SAMS Context

90% of all Beekeepers who have used the advisory support system at least twice must be able to find information about the beehive temperature in 30 seconds.

« Back to Glossary Index